Shipping policy
Shipping Times
Because our products are shipped directly from our fulfillment partners, delivery times may vary depending on your location.
Estimated delivery times:
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United States: 7–12 business days
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Canada: 8–14 business days
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Australia: 8–14 business days
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United Kingdom: 7–12 business days
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Europe: 8–15 business days
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Rest of World: 10–20 business days
Shipping times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
From time to time, we may offer free shipping promotions.
Tracking Orders
Once your order has shipped, you will receive a tracking number by email.
Please allow 2–5 days for tracking information to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been shipped, we may not be able to make changes.
ComfyCat is not responsible for orders delivered to incorrectly provided addresses.
Delays
Shipping delays may occur due to:
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High order volume
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Carrier delays
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Customs processing
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Weather or natural events
ComfyCat is not responsible for delays outside our control, but we will do our best to assist if issues arise.
Lost Or Stolen Packages
If your order appears to be lost in transit, please contact us and we will assist with an investigation.
If a package is confirmed lost, a replacement or refund may be provided.
ComfyCat is not responsible for packages marked as delivered by the shipping carrier.
Contact Us
If you have questions about shipping, contact us at: